USE AT YOUR OWN RISK.
THE PURPOSE OF THE SITE AND SERVICES ARE TO ENABLE YOU TO ENGAGE AN INDEPENDENT THIRD PARTY VETERINARIAN TO PROVIDE YOU WITH AN INITIAL CONSULTATION FOR YOUR PET.
iPAWs IS NOT RESPONSIBLE FOR:
(I) THE ACCURACY OR RELIABILITY OF ANY MEDICAL OR VETERINARY OPINION, ADVICE, TESTIMONIAL OR STATEMENT MADE ON THE SITE (INCLUDING, WITHOUT LIMITATION, ANY INFORMATION OR REVIEWS POSTED BY OTHER USERS);
(II) ANY INFORMATION POSTED ON THE SITE; OR
(III) ANY MENTAL OR BODILY INJURY, INCLUDING LOSS OF LIFE OR LOSS OF BODILY FUNCTIONS, SUSTAINED BY YOU OR YOUR PET IN CONNECTION WITH YOUR USE OF THE SITE OR THE SERVICES. THE FOREGOING DISCLAIMER AND
LIMITATIONS OF LIABILITY SHALL NOT LIMIT THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET OUT IN SECTIONS 14 AND 15.
ALL INFORMATION CONTAINED ON THE SITE IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT MEANT TO BE A SUBSTITUTE FOR THE ADVICE PROVIDED BY YOUR OWN VETERINARIAN OR OTHER ANIMAL CARE PROVIDER. UNDER NO CIRCUMSTANCES SHOULD ANY SUCH INFORMATION BE USED FOR THE DIAGNOSIS OR TREATMENT OF ANY VETERINARY MEDICAL CONDITION.
You understand that aspects of this Site and the Services may not be available in all jurisdictions and that you are responsible for ensuring that it is lawful for you to use this Site and receive the Services where these activities occur.
Furthermore, if you reside in a jurisdiction where it is forbidden by law to participate in the activities offered by this Site or the Services, you may not enter into this agreement or use this Site or the Services.
By using this Site you are explicitly representing that you have verified that your use of this Site and the Services is allowed in your own jurisdiction.
You acknowledge and agree that access to and use of this Site and the Services is provided via the Internet and that your information, including personal information, may be transferred across national borders and stored or processed in any country in the world.
During the registration process we may collect your name, address, email address, phone number, credit card information, username, and password. Your information may be used by us in connection with the Services or your use of the Site:
- to verify your eligibility to create and to maintain your Account;
- to ensure that your Account, including your username, is unique;
- to enable us to provide certain security and privacy safeguards;
- to deal with security, debugging and technical support issues;
- for billing and payment-related issues;
- to protect ourselves and others from abuse;
- to conduct a criminal or other background check in relation to you; and
- to comply with law.
You agree at all times to:
(i) provide accurate, current and complete information about yourself as prompted by our registration form or otherwise; and
(ii) maintain and update your information (including your e-mail address) to keep it accurate, current and complete. You acknowledge that, if any information provided by you is untrue, inaccurate, not current or incomplete, we may suspend or terminate your Account and your ability to use this Site or the Services and, in our sole discretion, to report you to appropriate authorities.
We hereby disclaim any and all responsibility or liability for any unauthorized use of your Account. You must not choose a username that infringes the rights of any third party, impersonates any iPAWs employee, other user, celebrity or any famous person or entity, which is deliberately confusing or which is offensive, racist, obscene, hurtful, unlawful or otherwise inappropriate. You agree that you will not use misspellings or alternative spellings or take any other actions for the purpose of circumventing the foregoing restrictions. You understand and agree that, in addition to the foregoing restrictions, we reserve the right to change, remove, alter or delete any username at any time and for any reason in our sole discretion.
YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND PASSWORD AND FOR ANY AND ALL ACTIVITIES (INCLUDING PURCHASES AND CHARGES, AS APPLICABLE) THAT ARE CONDUCTED THROUGH YOUR ACCOUNT.
You cannot transfer your Account to any other person or permit anyone to use it.
You agree to notify us immediately of any unauthorized use, theft or misappropriation of your account, username, or password. We shall not be liable for any loss that you incur as a result of someone else using your username or password, either with or without your knowledge.
4. PERSONAL USE ONLY
This Site and the Services are only for personal use. You may not use this Site or the Services for commercial purposes or in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.
5. CODE OF CONDUCT
You may not interfere with the security of, or otherwise abuse this Site, the Services or any system resources, services or networks connected to or accessible through this Site or the Services. You may only use this Site and the Services for lawful purposes. You agree that you will not attempt to, nor permit any third party to, enter restricted areas of iPAWs’ computer systems or perform functions that you are not authorized to perform.
iPAWs may, without notice, temporarily suspend your, or any other party’s, access to this Site or the Services by deactivating any Account, password(s) or links to the Internet if we reasonably suspect that you, or any other parties, are obtaining unauthorized access to our other systems or information, or are using otherwise valid user identifications or passwords in any unauthorized manner. These suspensions will be for such periods of time as iPAWs may reasonably determine is necessary to permit the thorough investigation and mitigation of such suspended activity.
While using this Site or the Services you agree to comply with all applicable laws, rules and regulations, including without limitation any laws governing the transmission of commercial electronic messages or similar. We reserve the right, in our sole discretion, to take any actions we deem necessary and appropriate to preserve the integrity of this Site and the Services.
You agree not to post anything on the Site that:
- is defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person;
- is bigoted, hateful, or racially or otherwise offensive;
- is violent, vulgar, obscene, pornographic or otherwise sexually explicit, or otherwise harms or can reasonably be expected to harm any person or entity;
- is misleading, untruthful or inaccurate;
- is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them, including without limitation a submission that is, or represents an attempt to engage in, child pornography, stalking, sexual assault, fraud, trafficking in obscene or stolen material, drug dealing and/or drug abuse, harassment, theft, or conspiracy to commit any criminal activity; or
- infringes or violates any right of a third party including:
- (i) copyright, patent, trademark, trade secret or other proprietary or contractual rights;
- (ii) rights of privacy (specifically, you must not distribute another person’s personal information of any kind without their express permission) personality or publicity; or
- (iii) any confidentiality obligation.
You acknowledge that iPAWs may remove, delete or edit any post, information or content provided by you for any reason whatsoever, including non-compliance with the foregoing.
While we endeavour to keep downtime to a minimum, we can’t promise that this Site or the Services will be uninterrupted, secure or error-free. We reserve the right to interrupt or suspend this Site or the Services, or any part thereof, with or without prior notice for any reason.
7. ACCESS TO THE INTERNET
You are solely responsible for obtaining and maintaining all Internet, computer hardware and other equipment needed to access and use this Site and the Services and that you shall be solely responsible for all charges and fee related thereto.
8. CHANGES TO SITE AND CONTENT
iPAWs may revise, supplement or delete information, services and/or the resources contained in this Site and the Services and reserves the right to make such changes without prior notification to past, current or prospective visitors. For the avoidance of doubt, we reserve the right at any time to change:
(ii) this Site or the Services, including terminating, eliminating, supplementing, modifying, adding or discontinuing any content or feature or data or service on or available through this Site or the Services or the hours that they are available;
(iii) any fees or charges, if any, related to the use of this Site or the Services; and
(iv) the equipment, hardware or software required to use and access this Site or the Services.
9. LINKED WEBSITES
This Site or the Services may provide links to third party websites for your convenience only. The inclusion of these links does not imply that iPAWs monitors or endorses these websites. iPAWs does not accept any responsibility for such websites. iPAWs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or the reliance upon any information, content, goods or services available on or through any third-party websites or linked resources.
10. INTERNET SOFTWARE OR COMPUTER VIRUSES
iPAWs shall not be responsible or liable for any software, computer viruses or other destructive, harmful or disruptive files or programs that may infect or otherwise impact your use of your computer equipment or other property on account of your access to, use of, or browsing on this Site or the Services or other content from this Site. iPAWs suggests that you take prudent action to protect yourself, such as installing appropriate anti-virus or other protective software.
You agree to pay any fees related to your use of the Site and Services that may be imposed by iPAWs from time to time, including without limitation any subscription fees.
If you wish to purchase Services through your Account, you must provide us with a valid Visa®, MasterCard® or Discover®, or American Express® card number, or PayPal account. By submitting this information to us, you give iPAWs permission to charge your order to the card or account that you designate. You agree that, under no circumstances, including without limitation Account termination or suspension, will iPAWs provide you with any refund of any amount paid. Unless otherwise agreed to at the time of account creation, iPAWs will bill you in monthly instalments for any Account fees.
Under no circumstances will we be responsible:
(i) for any charges that your credit card issuer may apply to you as a result of our processing your order;
(ii) if your card issuer refuses or fails to authorize payment by you; or
(iii) for any delays or non-delivery of the item that you endeavoured to purchase arising from any validation checks that may be carried out regarding your payment or identification;
(iv) fees relating to telehealth , video , FaceTime or voice calls are based on 15 minutes blocks at the commencement of each 15 minutes interval regardless of duration within that window . For example if the entire call was 40 minutes , at the commencement of the call the call the published rate of 15 minutes will be required to be paid in advance and upon completion of the entire consult , if the call has exceeded the 15 minutes, then each window of 15 minutes will be charged at the prevailing rate . Therefore first 15 minutes are currently listed as $35.99 (9am-5pm), $45.99 (5pm-9pm) and $55 (9pm-9am) respectively. Next 15-minute window to 30 minutes will be charged accordingly as applicable rate at the time of call plus applicable taxes.
Fees for appointments made through the Site or Services are non-refundable in the event of cancellation, regardless of cause, or for any other reason whatsoever. You agree that you will not dispute any charges related to any appointment that you miss or cancel.
12. INTELLECTUAL PROPERTY
This Site and the Services are owned and operated by iPAWs and may be protected by intellectual property laws including laws relating to copyrights, trade-marks, trade-names, Internet domain names, notice and notice rights, and other similar rights under the laws of Ontario, Canada.
To the extent that you use the Site or the Services to post, display or otherwise make available text, images, video recordings, audio recordings, or any other information capable of protection by intellectual property laws or other exclusive rights, you agree to grant, and hereby grant, iPAWs a perpetual, non-exclusive, royalty-free, worldwide license to reproduce, display, alter, or otherwise make available such works. Further, you agree to waive, and hereby waive, any moral rights, personality rights, publicity rights and similar that you may have in same.
13. SITE AND SERVICES PROVIDED “AS IS”
THIS SITE (INCLUDING, WITHOUT LIMITATION, THE INFORMATION PUBLISHED THEREON) AND THE SERVICES ARE PROVIDED “AS IS” WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. iPAWs DOES NOT REPRESENT OR WARRANT THAT THIS SITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR-FREE.
14. LIMITATION OF LIABILITY
iPAWs DOES NOT PROVIDE VETERINARY ADVICE OR ANY OTHER SIMILAR SERVICE. WE DO NOT TAKE RESPONSIBILITY FOR ANY INFORMATION OR CLAIM MADE BY A VETERINARIAN OR OTHER USER OF THE SITE OR THE SERVICES. WE DO NOT GUARANTEE THAT MEMBERS WHO OFFER PRELIMINARY VETERINARY ADVICE ARE LICENSED TO DO SO, OR ARE LOCATED IN THE GEOGRAPHICAL LOCATIONS CLAIMED. WE DO NOT CERTIFY OR TRAIN OUR MEMBERS OR USERS IN ANY MANNER, INCLUDING IN THE PROVISION OF VETERINARY ADVICE OR OTHER ANIMAL CARE ADVICE. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT INFORMATION, ADVICE OR SIMILAR PROVIDED BY OUR MEMBERS OR USERS WILL BE TRUTHFUL, ACCURATE OR RELIABLE IN ANY WAY.
ALL INFORMATION CONTAINED ON THE SITE IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT MEANT TO BE A SUBSTITUTE FOR THE ADVICE PROVIDED BY YOUR OWN VETERINARIAN OR OTHER ANIMAL CARE PROVIDER. UNDER NO CIRCUMSTANCES SHOULD ANY SUCH INFORMATION BE USED FOR THE DIAGNOSIS OR TREATMENT OF ANY VETERINARY CONDITION. THE SITE IS NOT INTENDED TO REPLACE AN IN-PERSON VISIT TO YOUR VETERINARIAN.
AS BETWEEN YOU AND iPAWs, YOU ASSUME ALL RESPONSIBILITY AND RISK FOR USE OF THIS SITE AND THE SERVICES, INCLUDING WITHOUT LIMITATION ANY OF THE INFORMATION CONTAINED THEREIN. IN PARTICULAR, YOU ASSUME ALL LIABILITY AND RISK FOR ANY INJURY WHATSOEVER, INCLUDING LOSS OF LIFE OR LOSS OF BODILY FUNCTION, SUSTAINED BY YOUR PET IN CONNECTION WITH THE USAGE OF THE SITE AND THE SERVICES. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS iPAWs FROM ANY CLAIM RELATED TO ANY INFORMATION OR ADVICE PROVIDED TO YOU BY ANY OTHER MEMBER OR USER OF THE SITE OR SERVICES.
SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
16. TERM & TERMINATION
You acknowledge and agree that access to this Site and the Services may not be available from time to time, may be amended, revised, replaced, suspended or terminated in whole or in part at any time and without notice, and that iPAWs shall not, in any event, be responsible to you in any way should you be unable to access this Site and the Service at any time or from time to time.
iPAWs Technology Solutions Inc.
2025 Willingdon Ave, Suite 900
18. YOUR COMMENTS
Feel free to email your comments, suggestions and feedback (“Comments”) to iPAWs at the e-mail addresses provided in this Site or the Services. However, the Internet is not a fully secure medium and any communication may be lost, intercepted or altered. iPAWs is not liable for any damages related to communications to or from this Site or the Services. You agree with respect to any Comments provided by you to us, via e-mail or otherwise, that:
(i) iPAWs has no obligation concerning such Comments;
(ii) such Comments are non-confidential;
(iii) iPAWs may use, disclose, distribute or copy such Comments and use any ideas, concepts or know-how contained in such Comments for any purpose and without restriction or obligation to you (or any third party); and
(iv) such Comments are truthful, do not violate the legal rights of others, and are not the property of others.
(i) waive any right you may have to commence or participate in any class action against iPAWs relating to any Claim;
(ii) opt out of any class proceedings against iPAWs; and (iii) waive, to the fullest extent permitted by law, any right of appeal. Notwithstanding the foregoing, iPAWs reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
USE AT YOUR OWN RISK.